Mastering the Art of Event Management: A Decade of Experience and the Path Forward After COVID-19
- Aurore Bordage
- Jan 14
- 4 min read
In the last decade, I've had the privilege of managing a variety of events—from thrilling trade shows with thousands of attendees to intimate private gatherings. Each event represents a valuable opportunity for connection and growth. However, the COVID-19 pandemic brought unheard-of challenges, forcing us to rethink our strategies in event management. Now, as we emerge from this crisis, ensuring we anticipate needs and optimize every aspect of our events is more important than ever.
Why Events Matter in a Post-Pandemic World
The pandemic hit the events industry hard, with around 90% of events either canceled or postponed in 2020. As we bounce back, the demand for events is experiencing a significant resurgence. According to a recent survey, over 70% of professionals believe networking events are essential for building relationships that deteriorated during the pandemic.
Events are not merely for showcasing products or services; they are vital for re-establishing strained connections. They create shared experiences that can foster team loyalty and collaboration. After spending so much time in virtual meetings, many people are eager for the energy and engagement that in-person gatherings provide.
Planning for Successful Events
A successful event doesn’t begin on the day of the gathering. It starts well in advance, with careful planning and a clear understanding of the participants' needs. Knowing the goals of the event, the audience’s interests, and the desired outcomes is essential.
For instance, when planning a recent industry conference, we conducted surveys prior to the event to gauge topics of interest. This approach resulted in a notable 50% increase in attendee satisfaction compared to previous years.
Preparation is key. Every detail must be thoroughly planned, from venue selection to accommodations for guests. Creating a detailed timeline that marks every phase of planning ensures that crucial steps are not overlooked.
Streamlining Event Logistics
Once planning is in place, the next step is logistics. This includes the physical and organizational setup that contributes to a successful event.
Choosing the Venue: The right venue can greatly enhance the event experience. For example, a tech conference held in a central location with adequate parking and modern amenities saw a 30% higher turnout.
Technology Integration: In our digital age, technology is critical. Ensuring reliable Wi-Fi, advanced AV setups, and user-friendly registration systems are vital. A recent event implemented a virtual check-in that reduced wait times by 40%, creating a smoother guest experience.
Health and Safety Measures: Now more than ever, health protocols are a major focus. Collaborating with venues to enforce safety measures not only helps protect attendees but also builds their confidence in participating.
By focusing on logistics, we can provide a streamlined event that leaves a lasting impression.

Customizing Experiences for Different Events
Every type of event calls for a unique approach.
Trade Shows
Trade shows serve as a dynamic platform for businesses to display their latest innovations. For a recent show, we designed eye-catching displays and interactive experiences that increased visitor engagement by over 60%. This involved collaborating closely with vendors and understanding the attendee demographic to create a tailored marketing strategy.
International Boat Shows
The growing interest in sustainable products makes international boat shows crucial for the industry. Showcasing eco-friendly designs and hosting workshops on sustainable practices drew over 200 environmentally conscious attendees to a recent event, highlighting the importance of appealing to current consumer values.
Dealer Meetings
Dealer meetings play a vital role in strengthening manufacturer-retailer relationships. Emphasizing open communication and engaging discussions can lead to immense trust. For instance, incorporating feedback sessions into the agenda helped improve future collaboration, aligning goals between both parties.
Private Events
Private events prioritize personalization. For a recent celebration, understanding the client's vision led to a unique theme that delighted their guests. Attention to details like handpicked entertainment and catering created memories that lived on well after the event ended.
Building a Strong Network for Success
Over the years, one of my greatest assets has been cultivating a solid network of contacts. This includes vendors, sponsors, and industry experts who support event success. Strong networking encourages collaboration, allowing for shared resources that enhance events.
Leveraging local suppliers not only supports the community but also streamlines operations. The more connections you have, the more opportunities you create for shared insights and advancements in the industry.
The Evolving Future of Events: Hybrid and Beyond
Looking ahead, the combination of in-person and virtual formats will likely remain popular. The pandemic spurred advancements in virtual participation, making it easier for those unable to attend events in person. This flexibility expands the reach of events and enhances inclusivity.
To create a cohesive experience, technology is crucial. Utilizing platforms that offer interactive features ensures all attendees can engage meaningfully, regardless of their location.
Looking Forward
Reflecting on ten years in event management, it is clear that events are integral to business success. They foster relationships, enhance connections, and stimulate growth in our evolving landscape.
To create impactful events that resonate, we must anticipate needs, streamline logistics, customize experiences, and build strong networks. As we venture into the future, embracing flexibility and innovative approaches will guide us through the dynamic world of event management.
Events are more than just gatherings; they are powerful tools for community building, knowledge sharing, and igniting enthusiasm. Together, we can continue to master the art of event management, creating unforgettable experiences that resonate long after the final guest departs.
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